1. The code you entered is not valid and cannot be redeemed.
This can happen due to a typo in the code, please review your code and try again.
2. The code has already been redeemed.
If you receive this error please ask the person who purchased the gift cards to contact us at hello@loona.app
3. You already have an active subscription
Gift codes cannot be redeemed while having an active Loóna Plus subscription. You can either save the code for yourself when your subscription expires or share it with any person you believe could benefit from accessing Loóna.
Still have questions regarding your gift code? Drop us a line at hello@loona.app and we will be glad to help.